Professional Development
Leadership & Management Essentials
This practical course supports first-time and mid-level managers as they make the shift from individual contributor to leader of people. You will begin with the mindset change the role requires and the trust that leadership depends on, then develop core communication skills: active listening and framing messages so they land clearly. Subsequent modules build capability in delegation, coaching, and feedback that changes behavior, followed by conflict resolution, decision-making under ambiguity, and leading people through change without losing trust. The course closes with ethical people leadership and a 90-day action plan. Realistic workplace scenarios and manager toolkits help you apply each skill with your own team.
One-time purchase — own the course forever, certificate included.
Course outline
Module 1
Foundations of Leadership: From Individual Contributor to Manager
- • The Mindset Shift: Becoming a Leader of People · 30 min
- • Earning Trust: The Currency of Leadership · 30 min
Module 2
Communication and Active Listening for Managers
- • Active Listening as a Leadership Discipline · 30 min
- • Framing Messages That Land: Clarity, Tone, and Audience · 30 min
Module 3
Delegation and Coaching for Performance
- • Effective Delegation: From Doing to Leading · 30 min
- • Coaching Conversations That Build Capability · 30 min
Module 4
Coaching, Feedback, and Performance Conversations
- • Delivering Feedback That Drives Behavior Change · 30 min
- • Coaching Conversations with the GROW Model · 30 min
Module 5
Navigating Conflict, Decisions, and Change
- • Resolving Workplace Conflict Constructively · 30 min
- • Decision-Making Under Ambiguity and Leading Change · 30 min
Module 6
Leading Change and Sustaining Growth as a Manager
- • Leading People Through Change Without Losing Trust · 30 min
- • Ethical People Leadership and Your 90-Day Action Plan · 30 min
Ready to start? $39 one-time · 6 CEU hours · 12 lessons
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