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Microsoft 365 Copilot & AI Productivity for Business

Aimed at office staff, managers, and operations teams, this course shows how to use Microsoft 365 Copilot to do everyday work faster without sacrificing accuracy or judgment. You will start with what Copilot does across Microsoft 365, how to use it responsibly, and how to write prompts that produce reliable business output, while understanding permissions, privacy, and oversharing risk. The middle of the course is hands-on across daily workflows: drafting and revising in Word, analyzing data in Excel, building presentations in PowerPoint, and managing email, calendar, Teams, and meeting follow-up. You will finish by building a team Copilot playbook, managing adoption and expectations, measuring productivity and quality gains, and recognizing common failure modes that supervisors should watch for.

3 CEU hours12 lessonsCertificate-readyAudio + quizzes

One-time purchase — own the course forever, certificate included.

Course outline

Module 1

Copilot Foundations and Responsible Use

  • What Microsoft 365 Copilot Does in Business · 15 min
  • Responsible AI, Accuracy, and Human Review · 15 min
  • Prompt Patterns for Reliable Business Output · 15 min
  • Permissions, Privacy, and Oversharing Risk · 15 min

Module 2

Copilot in Daily Office Workflows

  • Drafting and Revising with Copilot in Word · 15 min
  • Analyzing and Explaining Data in Excel · 15 min
  • Creating Presentations and Briefings in PowerPoint · 15 min
  • Email, Calendar, Teams, and Meeting Follow-Up · 15 min

Module 3

Adoption, Governance, and Measurable Productivity

  • Building a Team Copilot Playbook · 15 min
  • Managing Change, Training, and Expectations · 15 min
  • Measuring Productivity and Quality Improvements · 15 min
  • Common Failure Modes and Supervisor Controls · 15 min

Ready to start? $39 one-time · 3 CEU hours · 12 lessons

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