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Professional Development
Supervisor Essentials: Coaching, Feedback & Performance
Supervisor essentials for new managers and team leads: coaching conversations, feedback models, performance expectations, documentation, team motivation, one-on-ones, conflict-aware communication, and practical performance improvement planning.
4 CEU hours8 lessonsCertificate-readyAudio + quizzes
One-time purchase — own the course forever, certificate included.
Course outline
Module 1
Foundations of Effective Supervision
- • From Individual Contributor to Supervisor: The Mindset Shift · 30 min
- • Setting Expectations and Running Effective One-on-Ones · 30 min
Module 2
Coaching Conversations and Feedback Models
- • The GROW Model: Structuring Coaching Conversations That Drive Action · 30 min
- • The SBI Feedback Model and Running One-on-Ones That Matter · 30 min
Module 3
Performance Expectations, Documentation & Accountability
- • Setting Clear Performance Expectations and SMART Goals · 30 min
- • Documentation, Performance Reviews, and Performance Improvement Plans · 30 min
Module 4
Performance Management, Documentation & Improvement Planning
- • Performance Documentation: Building a Fair and Defensible Record · 30 min
- • Performance Improvement Plans: Designing PIPs That Actually Work · 30 min
Ready to start? $39 one-time · 4 CEU hours · 8 lessons
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