Guidian Support
Help with accounts, courses, certificates, billing, and app access.
Contact support
Email us at support@guidian.io. Include the email address on your account, the course or certificate involved, and a short description of the issue.
Common requests
- Help signing in or resetting account access.
- Questions about course enrollment or lesson progress.
- Certificate download, reporting, or correction requests.
- Billing, receipt, or purchase-access questions.
- Privacy or account deletion requests.
Privacy requests
For privacy-specific requests, email privacy@guidian.io. You can also review our Privacy Policy.